IT Disaster Recovery Program Manager
IT Disaster Recovery Program Manager
Job no: 532521
Work type: Officer of Administration
Location: Eugene, OR
Categories: Administrative/Professional, Information Technology, Computer and Information Science
Department: Information Services
Appointment Type and Duration: Regular, Ongoing
Salary: $95,000 - $115,000 per year
Compensation Band: OS-OA10-Fiscal Year 2023-2024
Application Review Begins
September 18, 2023; position open until filled
Special Instructions to Applicants
In addition to your online application, please include a current resume and a cover letter that articulates how your skills and experience make you an ideal candidate for this position. Please elaborate on how you meet minimum qualifications and provide details on any preferred qualifications that you meet.
Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Enterprise Solutions, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides engineering and support for research IT services and high-performance computing, networking, compute, storage, voice, data centers, audio-visual and classroom technologies, and UO staff supporting Link Oregon, our state-wide research and education network.
Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.
The university is also proud of the newly-announced Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.
Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.
Reporting to the Chief Information Security Officer (CISO), the IT Disaster Recovery Program Manager works collaboratively with other IT professionals and University employees to assess and analyze the operational and business impacts and risks of potential IT disasters. They identify essential academic and business functions affected by those disasters, develop and document plans and processes to address those disasters, and deliver IT Disaster Recovery Strategic planning for university-wide usage. The work focus for this position is on preparedness and alignment with university and departmental business recovery goals, development of strategies and contingencies to prevent service disruptions, and creation of recovery plans required to restore IT systems/services if they fail. Altogether, ensuring the university is prepared for timely and successful recovery from an IT disaster.
The ITDR Program Manager role requires strong leadership and communication skills to effectively collaborate with senior business unit management in the definition, prioritization and support of key business recovery requirements and objectives. It requires the ability to strategically translate business operations recovery requirements into action-oriented plans, programs, data center infrastructures and recovery testing strategies.
The position is expected to evolve with shifts in technology paradigms. The IT systems of concern may be located on site, in one or more cloud locations, or in a combination of on-site and cloud locations. Systems in scope may be managed by Information Services or any other University department.
The IT Disaster Recovery Program Manager will ensure the ITDR strategies developed are compliant with administrative rules and regulations, and local, state, and federal laws. They are also expected to respond to and collaborate with internal and external auditors.
This position may involve hiring and supervision of supporting staff.
Candidates who promote and enhance diversity are strongly desired.
This position may provide essential services during times of emergencies and inclement weather. This position may be required to fulfill essential services and functions during these times.
- Bachelor's degree from an accredited college or university required, or equivalent skills and experience.
- Five years of experience and knowledge working on Disaster Recovery.
- Five years of experience in an IT position requiring critical planning and decision-making responsibilities for enterprise computing systems.
- Ability to work collaboratively with a team of diverse IT professionals, clients, and partners, thereby establishing credibility and relationships with senior leadership, colleagues, and customers.
- Ability to assess functional requirements and provide appropriate technology solutions.
- Ability to use hands-on experience to support backup, recovery, storage systems, and IT security management.
- Ability to adapt within a rapidly changing technical environment.
- Understanding of how disasters impact humans from a psychological perspective.
- ITIL certification, and/or significant on-the-job experience with ITIL/ITSM.
- Experience recovering enterprise systems from real-life incidents.
- ITDR Planning Certification or willingness to obtain certification.
- Demonstrated understanding of enterprise systems topology.
- Experience administering or integrating on-site, cloud, or other enterprise systems.
- Experience using data decision support systems.
- Experience in the use and application of IT project and program management tools.
- Five or more years of experience supervising staff.
- Excellent verbal and written communication skills, including the ability to explain technical concepts to audiences with a wide range of technical skills.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at mailto:email@example.com or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the http://studentlife.uoregon.edu/nondiscrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
To apply, visit https://apptrkr.com/4563630
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