Accounts Receivable Specialist
TN Valley Media has a full time Business Office opening in Accounts Receivable.
The AR Specialist will take pride in their work and provide the utmost customer service to our clients. Must also be proactive, have strong listening skills and efficiently work with other departments as needed.
Requirements:
* Proficiency with Microsoft Office (Outlook & Excel). Interview will include competency test requiring use of intermediate tasks within Excel.
* Must have excellent customer service and communication skills & demonstrate professional etiquette.
* Strong attention to detail.
* A positive "can-do" attitude, reliability and strong work ethic are essential.
* Ability to calculate figures and amounts such as discounts, interest, and percentages.
* Business Collections experience preferred, but not required.
Responsibilities:
* Contact customer for payment resolution in a polite, professional and courteous manner.
* Review current account status, get payment commitment and document all relevant information in internal account systems.
* Perform account reconciliations when necessary, researching any discrepancy until properly resolved.
* Develop and maintain strong working relationships with internal and external customers to deliver exceptional customer service support.
* Application of customer payments.
* Drive internal adherence to company policy.