HOSPITALITY ASSISTANT MANAGER - BILINGUAL
SEA AIR TOWERS CONDOMINIUM ASSOCIATION, INC.
Hollywood, FL
Full-time
Hospitality
Posted on November 2, 2019
We are looking for young graduate in Hospitality Services Management to organize and oversee daily operations of our guests & rentals facilities. Hospitality manager will be responsible for coordinating activities and helping guests & rentals to experience excellent customer service during their short-term vacations. Excellent communication and organization skills are vital.
Responsibilities:
· Organize and coordinate daily operations to ensure maximum satisfaction & customer services for guests & rentals on short-term vacation at our beach front facility in Hollywood.
· Supervise and evaluate staff of housekeeping /cleaning companies to ensure clean facilities for guests & rentals.
· Handle customer complaints when necessary
· Assist in pricing products or services
· Assume responsibility of budgeting and monitoring expenses
· Enforce adherence to regulations and quality standards
· Ensure all records are kept properly and consistently
· Review and prepare reports for senior management
Requirements:
· Proven proficiency in hospitality management Practices
· Hands-on experience in customer service, marketing or sales
· Solid understanding of hospitality procedures and best practices
· Proficient in MS Office and relevant software
· Excellent organizational and leadership skills
Outstanding communication (verbal and written) and interpersonal skills
Problem-solving aptitude
Managing budgets and working with finance
Marketing using social network & digital media & advertising
Bilingual, fluent in English & Spanish; Proficiency in French, Russian, or Mandarin language is a great plus for successful overseas marketing.
BS/BA Degree in hospitality management, or expected graduation in hospitality management in 2019.
Internships available for senior students in hospitality major with proficiency in English & Mandarin languages, or proficiency in English & Russian languages, are available to prospective candidates.