Bilingual Clerical and Administrative Specialist
We are seeking a Bilingual Clerical and Administrative Specialist for San Jose Care Center in Hialeah, Florida. This position will work closely with the administrative group and provide support to our wonderful Care Center and Funeral Home teams. The preferred candidate will have excellent communication skills, the ability to prioritize and organize, work well with others, and multi-task. Collaboration and teamwork with the Care Center staff will be necessary to provide high-quality service to the families we serve. Please note that the weekly work schedule for this position will include Saturdays and Sundays from 8:00 am to 4:30 pm.
Responsibilities
- Schedule resources and automotive transportation related to daily operations in support of the Care Center and/or Funeral Home
- Provides consistent support by dispatching automotive resources for the transportation team
- Ensure adequate transportation coverage is available and scheduled to provide superior service to client families
- Ensure all removal information is entered into the system accurately
- Responsible for reviewing the First Call paperwork with the transport team upon arrival to the facility for accuracy
- Maintain master schedule of fleet vehicles including coaches/limos/flower vans to ensure adequate coverage for upcoming events
- Process removal paperwork
- Reviewing incoming casket orders from manufacturer to ensure received merchandise is in pristine condition and quantity is accurate
- Answer and transfer calls from Funeral Home and Care Center as necessary
- Process orders for Markers
- Assist in the creation of Prayer Cards and Memorial Books as necessary
- Assist administrative team with additional duties, as needed
Qualifications
- 1+ years of administrative support experience
- Bilingual - Spanish/English
- Proficient in MS Excel, Word, Outlook and PowerPoint
- Ability to work well in a team-based environment
- Ability to learn new software and conduct new tasks
- Professional communication and organizational skills
- Ability to work Saturdays and Sundays from 8:00 am to 4:30 pm
- Ability to work a flexible schedule, as needed
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.