Medical Receptionist - Appointment Setter
MEDICAL RECEPTIONIST- Albany
OrthoNY has openings for Medical Receptionists in our Albany region. The Medical Receptionist will accurately and efficiently collect and enter information needed from patients to facilitate processing and payment follow through for all services rendered.
YOUR CHALLENGE
Directly reporting to the Supervisor of Medical Reception, the Representative will:
- Greet patients promptly and professionally;
- Obtain all required patient information, documents and signatures;
- Collect any patient payments and schedule follow up appointments, if required;
- Utilize practice management system as needed;
- Balance and close journal each day;
- Follow up on insurance and patient receivables as assigned;
- Other responsibilities as designated by the Supervisor.
YOUR QUALIFICATIONS
- High School Diploma, additional degrees a plus;
- Advanced Certification in billing/coding a plus;
- 1+ years in customer service and AR processing (medical setting preferred).
OTHER INFORMATION
• These positions are based in our Albany region.
• Flexible hours may be available.
APPOINTMENT SCHEDULER - Clifton Park
OrthoNY has openings for Full and Part-Time Appointment Schedulers. This position will answer phones and schedule current and new patient appointments. They will also assist in other administrative tasks within the department.
YOUR CHALLENGE
Directly reporting to the Call Center Supervisor, the Appointment Scheduler will:
- Answer phones and provide customer service to patients as needed;
- Collect patient registration data;
- Schedule patient appointments;
- Other administrative tasks as needed.
YOUR QUALIFICATIONS
- High School Diploma, additional degrees a plus;
- Detailed oriented;
- Excellent communication skills;
- 1+ years in customer service environment;
- Prior medical experience a plus.
OTHER INFORMATION
- These positions are located in our Central Business Office in Clifton Park.
- Flexible hours may be available.
TO APPLY
Send cover letter and resume to:
Michele Brinkman
Chief Operating Officer/HR
Email: mbrinkman@orthony.com
Fax: 518-689-3990