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Internal Communications Specialist

Normandale Community College   Bloomington, MN   Full-time     Advertising / Marketing / Public Relations
Posted on June 5, 2024
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Agency: Normandale Community College

  • Job ID: 77246
  • Location: Bloomington
  • Telework Eligible: Yes
  • Full/Part Time: Full-Time
  • Regular/Temporary: Unlimited
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 06/04/2024
  • Closing Date: 06/24/2024
  • Hiring Agency/Seniority Unit: MN St Colleges & Universities
  • Division/Unit: MnSCU Normandale CC / President's Office
  • Appointment Type: Unlimited, Full-time
  • Work Shift/Work Hours: Day Shift
  • Days of Work: Monday - Friday
  • Travel Required: No
  • Salary Range: $27.58 - $40.49 / hourly; $57,587 - $84,543 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: MAPE
  • Work Area: Bloomington
  • Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

The Position

The Internal Communications Specialist leads the planning, development, and implementation of effective internal messaging to advance the college's strategic goals. It is a highly collaborative position that provides counsel and expertise to college leadership and coordinates with key partners across the college to achieve consistent and complementary strategy and messaging.

Key responsibilities include development and implementation of a college-wide communications plan, and development and maintenance of policies, procedures, guidelines and goals that ensure factual, appropriate, and timely information.  This position leads the creation, design, and distribution of content across various signage, and ensures the channels are optimized for effective delivery. This position position also provides high level internal communications expertise to all departments of the college, helping them produce effective messaging that aligns with the college's internal communications plan, and follows the college's policies and procedures.

This position will actively advance the college's strategic goals by supporting efforts to achieve equity in educational outcomes and supporting a culturally responsive and service-oriented culture, through individual and departmental efforts.

Applicants who submit a cover letter, resume, and portfolio are assured of full consideration.


Minimum Qualifications (expected to have to enter job)

  • Bachelor's degree in communications or related field
  • three (3) years of professional experience in communications, including copywriting and editing

Other Knowledge, Skills and Abilities (we will interview for)

  • Demonstrated ability to plan, develop, and implement effective communication strategies, and skill in designing effective communication materials using language standards and clear/concise messaging
  • Demonstrated commitment to enhancing diversity, equity, and inclusion through inclusive design and language
  • Proven ability to create effective communications materials and write articles for publication
  • Demonstrated creativity to develop concepts, stories, messages, ideas, campaigns, and other materials consistent with the college image
  • Strong technical skills using productivity platforms such as Microsoft 365 (SharePoint, Teams, Word, Excel)
  • Proficiency with HTML, CSS, and content management systems
  • Solid understanding of, and experience with project management principles

Preferred Qualifications

  • Experience using data and analysis to measure and evaluate communication efforts sufficient to identify areas for improvement and develop recommendations
  • Experience in communications for a high-volume, culturally responsive, and customer service-oriented educational institution or other non-profit
  • Experience leading, coordinating, and directing the work of vendors, consultants, contractors or other staff sufficient to ensure communication efforts are completed as planned
  • Ability to provide innovative, creative approaches to work

Additional Requirements

The college regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be able to accept work in the U.S. by the day employment begins.

An offer for this position may be contingent upon the completion of a background check.

In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

Application Details

How to Apply 

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.


If you have questions about this position, contact John Norman at jobs@normandale.edu.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to John Norman at jobs@normandale.edu.

Why Normandale Community College

Normandale is the largest community college in the Minnesota State Colleges and Universities system, serving almost 15,000 students from a diverse set of backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow, learn, and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for student and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.

Working together to improve the state we love. 

What do Minnesota's State employees have in common? 

  • A sense of purpose in their work
  • Connection with their coworkers and communities
  • Opportunities for personal and professional growth


As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include: 

  • Paid vacation and sick leave 
  • 12 paid holidays each year 
  • Low-cost medical, dental, vision, and prescription drug plans 
    • Fertility care, including IVF
    • Diabetes care
    • Dental and orthodontic care for adults and children 
  • 6 weeks paid leave for parents of newborn or newly adopted children
  • Pension plan that provides income when you retire (after working at least three years)
  • Employer paid life insurance to provide support for your family in the event of death
  • Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
  • Tax-free expense accounts for health, dental, and dependent care 
  • Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

  • Training, classes, and professional development
  • Tuition reimbursement <Remove this bullet if this position is not eligible for tuition reimbursement>
  • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

  • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
  • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
  • Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. 

Other Information 

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.


Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.