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Student Services Advisor (Part-Time)

New River Community College   Dublin, VA   Part-time     Education
Posted on May 1, 2024
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Student Services Advisor (Part-Time)

New River Community College (NRCC) is a comprehensive community college located in the New River Valley of Virginia. At NRCC you can prepare for the future with any of our various occupational programs or college transfer courses. NRCC faculty members are well known not just for their academic background, but also for their capacity to work closely and effectively with students. You’ll find that they have a genuine interest in your success. They also have excellent academic credentials. All faculty who teach college transfer courses have doctorates or master’s degrees, while those in occupational programs have a diverse background which combines academics with practical on-the-job experience. In recent years individual professors and college programs have received state and national awards for their quality.

NRCC is seeking a student focused, connection building, and compassionate problem solver to join our team as a part-time Student Services Advisor. An advisor works closely with potential and currently enrolled students to identify career pathways in academic programs that match their interests and skills. The advisor serves as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully. Advisors will work with a student population that reflects the diversity of the of Virginia, with more than 40 percent of current students coming from racially and ethnically diverse backgrounds. Knowledge and understanding of specific needs of underserved populations and a commitment to helping these individuals attain educational success are critical responsibilities for this role. The work of an advisor is proactive and designed to assist the student in the completion of a credential or degree. This includes communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary. Advisors will utilize a variety of technological solutions in addition to in-person interactions to connect with students. The ability to utilize and learn new technology and the willingness to work in different environments is essential. The successful candidate must be caring, organized, communicative, and flexible.

The Advisor’s primary role will be onboarding and supporting students in nursing and other health professions programs.

KSA's/Required Qualifications

  • Ability to develop individualized academic plans
  • Ability to provide students with accurate information about academic programs and services
  • Knowledge of barriers to educational success and a desire to help others reach their educational goals
  • Experience working with racially, ethnically, economically and age-diverse individuals
  • Strong interpersonal skills to help engage, provide support to, and motivate students
  • Excellent customer service skills, including the ability to follow up effectively
  • Effective oral and written communication and problem-solving skills
  • Excellent organizational skills
  • Proficiency in use of technology, such as Microsoft Office and Google docs
  • Demonstrated ability to work effectively both independently and as part of a team, and with faculty and staff
  • Desire to learn and grow as professional needs arise

Additional Considerations:

  • Work experience in a higher education setting or in counseling or academic coaching
  • Familiarity with higher education academic policies and procedures
  • Previous experience advising nursing or other health profession students
  • Knowledge of available financial aid and scholarship information
  • Knowledge of PeopleSoft or other student information software, case management systems and relevant educational technologies

Application Instructions:
Go to https://jobs.vccs.edu/postings/72999 to view the full job posting and/or to apply.

EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment.