Collection Agent / Customer ServiceHayt, Hayt & Landau
South Miami, FL Full-time
Posted on March 3, 2019
Job Description We expect the candidate to be highly motivated, competitive, energetic, assertive, courteous and able to easily handle rejection. - Contacting consumers informing them they have a delinquent account that needs to be paid. - Negotiating the best possible payment arrangement if the consumer cannot pay their balance in full. - Following all federal, state, and local laws. Highly follow the FDCPA. - Maintaining a positive, problem-solving approach. Requirements The ideal candidate should also possess the following skills and abilities in order to successfully perform the job. - Proficiency with Outlook and other Microsoft Office applications - Bilingual in English and Spanish. - Excellent written, communication, and listening skills. - Basic computer skills. Self-motivated and goal oriented. Ability to remain professional at all times. - Excellent negotiation and persuasive skills. - High school diploma or equivalent required.