" " FLORIDA INTERNATIONAL UNIVERSITY Manager Administrative Services - 532433 in Miami, FL | Miami Herald Jobs

Manager Administrative Services - 532433

FLORIDA INTERNATIONAL UNIVERSITY   Miami, FL   Full-time     Administration / Clerical
Posted on June 25, 2024
Apply Now

Manager Administrative Services – 532433


Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Provides leadership and support for the administrative operations within the Residential Experience unit. This position will direct a broad spectrum of administrative and organizational functions, and performs all necessary functions related to the collection, interpretation, and use of institutional data for reporting, planning, assessment, and decision making. Additionally, this position assists in the formulation of methods and procedures and enforces already established standards through standard operational procedures development and uses independent judgment within established parameters and refers to supervisor regarding all matters not covered by parameters. The Manager for Administrative Operations must have the capacity to help envision and develop new processes and procedures, coordinate new assessment initiatives, and establish and foster information sharing strategies.

  • Responsible for developing, maintaining, disseminating, and enforcing policies, procedures, and guidelines for Residential Experience Operations in addition to maintaining the areas operational calendar.
  • Interprets and ensures compliance with departmental and University policies, guidelines, and other relevant regulations.
  • Develops and maintains procedural manuals for all automated and manual housing residential experience processes, procedures, and functions.
  • Gathers information, analyze data, and compile reports to support or inform management decisions and department goals; including but not limited to satisfaction, effectiveness, and housing management system use for the areas of responsibility creation of visual representations of data while assisting heavily in reporting and presentation of findings to Residential Experience team, and Housing & Residential Experience leadership team.
  • Assists with management and preparation for semesterly Move-In/Out with internal units.
  • Manages department initiatives or collateral assignments. Collaborates with team members and community partners to gather feedback, provide cross-support to initiatives, and implement community-wide programs.
  • Manages all Residential Experience employee selection processes and regularly communicates with Housing & Residential Experience Human Resources on those processes.
  • Directs front desk management across campus and meets monthly with Residential Experience Coordinators/Assistant Residential Experience Coordinators about desk operations within their respective buildings.
  • Represents Residential Experience on departmental committees and work groups.
  • Builds and maintains positive professional relationships across the department and campus.
  • Supports the execution, successful implementation, assessment, and marketing of residential experience outcomes.
  • Manages assigned programmatic budget.
  • Supervises, trains, and evaluates Graduate Assistants and Desk Operations Leads.
  • Responds to emergency and crisis situations and serves in the on-call duty rotation on evenings, weekends, and holidays, as needed. Immediately notifies Housing & Residential Experience leadership of all emergencies and unusual occurrences. Serve as a resource and make referrals for residents and staff experiencing personal challenges and crises.
  • Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.
  • Serves as a University card user for departmental transactions. Adheres to University credit card policies and procedures.
  • This position will be included in the On Call rotation.

Minimum Qualifications:

  • Bachelor's degree in business or related field and four (4) years related business or administrative experience, or Master's degree in business or related field and two (2) years related business or administrative experience.

Desired Qualifications:

  • Master's Degree in Student Affairs, Higher Education, Human Relations, or related field.
  • Experience and/or knowledge in learning theories, advising, and counseling techniques, along with knowledge of student development theories and practice.
  • Strong project management skills and experience. Ability to manage multiple projects.

Job Category:

  • Administrative

Advertised Salary:

  • $50,000 - $60,000

Work Schedule:

  • Begin time: 8:30 AM
  • End time: 5:00 PM

Working Conditions:

  • Operating University Vehicles (All types)


  • Expanded Criminal Background Check
  • Fingerprinting Check
  • Driver's License Check

For further information or to apply online visit our website at careers.fiu.edu and reference job opening ID # 532433

 Florida Statute 1010.35 - Screening Foreign Researchers

Pursuant to Florida law, any citizen of a foreign county who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information in the application: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country; a complete copy of your passport; the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of other employees or applicants as a part of  their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status