Sr Manager, Telephony, Case Mgmt & Portal Lead
Carrier Corp
Palm Beach Gardens, FL
Full-time
Social Service
Posted on July 12, 2020
Carrier Corp seeks Sr. Manager, Telephony, Case Mgmt & Portal Lead. Work w/ case mgmt & portal tech enhancements, bug fixes & deliverables/ projects. Bachelor's or equiv in Comp. Sci, Comp Eng'g or related & 10 yrs exp. in project mgmt, tech. deployment & enterprise architecture, systems reqs, project/program mgmt, systems design/delivery, quality assurance & infrastructure; 8 yrs exp. w/ solution app. architecture, change mgmt, process improvement & system implementation; 6 yrs exp. implementing system apps, SW configurations & XML or related coding in CRM tech. product suites; 5 yrs exp. w: creating case mgmt & portal solution architecture; utilizing functional & technical best practices & methodologies; case life cycle, SLA & their interdependencies w/ vendor systems; & managing, supporting hardware & SW upgrades, patches & deployments; among other special skills. 10% int'l & national travel. 100% remote position, can work from home. Resume to Will Keating, 13995 Pasteur Blvd., Palm Beach Gardens, FL 33418.