Assistant Property Manager
ARC Management, a subsidiary of Atlantic Realty Company (ARC), is a Washington, DC-based development and property management firm, which is seeking an Assistant Property Manager to perform a variety of functions within the Property Management Team. ARC specializes in the development, construction and property management of a large portfolio of office buildings, retail and mixed-use projects located throughout the DC area. In alignment with corporate goals, specific responsibilities will include (but not be limited to) the following:
Essential Functions and Responsibilities
- Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator
- Assist in lease administration activities, including abstracting leases and keeping our database current
- Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
- Prepare and coordinate bid proposals and service contracts
- Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies
- Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
- Coordinate tenant move ins and move outs, including furniture delivery and pick up
- Oversee maintenance of work order and purchase order systems
- Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date
- Update and maintain office procedures in the property Operation’s Procedure Manual under direction of manager
- Ensure Certificates of Insurance for tenants and vendors are up to date
- Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
- Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
- Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
- Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
- Participates in performance oversight of all service contractors who perform contract services
Key Competencies
Customer Service Focus; Organization skills; Time Management skills; Communication Proficiency (oral and written); Initiative; Multi-Tasking; Sense of Urgency
Education
- High school diploma/GED equivalent; Bachelor Degree preferred
Experience
- At least 2 years of real estate property management or related experience
- Proficiency in Microsoft Office Suite
- Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines