Customer Service/Accounting Specialist

Digital Drafting Systems

Miami Lakes, FL

Expired: over a month ago Applications are no longer accepted.

$25,000 to $35,000 Yearly
Full-Time

Job Description

About this opportunity
Entry Level Customer Service/Support Specialist. Excellent interpersonal and communication skills. Resourceful. Great disposition and willingness to help. This person will be providing personalized customer service, assisting customers, solving issues and concerns, preparing quotes, assisting with subscription renewals, and providing a positive customer service experience to our customers. This candidate will also assist the Accounting Manager with purchasing, receiving, and invoicing. Digital Drafting Systems is committed to providing the latest design software technology and the best-personalized customer service experience.

What Kind of Candidates we are looking for?
Outgoing, driven and motivated individual with an excellent disposition.

Job Responsibilities:

Assist customers with issues, make sure they have installed and are happy with the software
Assist in subscription manager with renewals
Assist accounting Manager with purchasing, receiving, and invoicing
General office and administrative tasks
Create reports and work with Xcel databases
Updating customer databases

Required Skills & Experience:

Strong communication and interpersonal skills
Excellent organizational and time management skills
Quick learner with initiative, discipline, and focus
Strong team player with relationship management skills
QuickBooks and accounting experience helpful
Bilingual
Marketing experience a plus

Company Description

Digital Drafting Systems (DDSCAD) is an Autodesk & Bluebeam Gold Partner, Autodesk Training and Certification Center located in Miami. DDSCAD has been providing Autodesk design and engineering solutions for the AEC Industry (building, architecture, civil engineering, and geospatial) for over 30 years. Proud to be our customer's CAD/BIM Partner & Trusted Advisor.

Why Work Here?